As the global marketplace shrinks, thanks to technology, you can now shop from online jewellers from anywhere in the world. It is super convenient and allows you to buy absolutely anything! Be it your engagement ring or that pair of boho earrings that you had been eyeing for a while, you can find the most beautiful pieces with just a few clicks.
That’s not all, shopping online has other perks too. Almost all of them run attractive promotions around the year offering better prices. You can browse sites from around the world, compare prices, and buy the piece best suited for your requirement.
But, how do you know that your online seller is dependable? After all, you are not visiting a brick and mortar shop where you can try and buy.
In this blog post, our experts share some tips on how to spot a trustworthy online jeweller to make sure that you are investing your money in the right place.
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Certifications
This is the key to knowing how reliable an online seller is. A reputable seller will only sell gemstones certified by the GIA (Gemological Institute of America). This is the only proof that the jewellery that you are buying is authentic and the only proof that your monies are not going to be wasted.
Read reviews
Since you are looking to purchase jewellery online, chances are that you will spend a hefty sum. One of the best and easiest ways to find a seller who you can trust is by going through their reviews. Take time out to read what are people saying about the jeweller. Many jewellers also display reviews on their websites that work as testimonials for their service and quality of products. Alternatively, you can also visit their social media pages to understand how the jeweller interacts with its customers. Another factor that helps you determine their credibility is their vintage. Higher vintage and number of years in the business mean better credibility.
Ask questions
Purchasing jewellery online involves a significant investment. It is only natural to have questions about your purchase, after-sale service, etc. To answer their clients’ queries, a credible jeweller will have an email, a submission form, or a live chat option. And when they answer your questions, they should do that in a professional and friendly manner taking time to resolve all your queries. A great jeweller will not just answer your questions but also ask you questions. They will ask about your budget and taste, which will help them in serving you better.
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